Why develop a privacy policy?

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The purpose of a privacy policy is to communicate clearly the way personal information is handled by Compliancelinc Pty Ltd. Privacy policies enhance the transparency of the operations of Compliancelinc Pty Ltd. They also give individuals a better more complete understanding of the sort of personal information Compliancelinc Pty Ltd holds and the way it handles that information. The Compliancelinc Pty Ltd privacy policy has been developed with these aims in mind.

 Is the development of a privacy policy a requirement of the ACT 1988?

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Yes, Compliancelinc Pty Ltd (“Compliancelinc) is an organisation that is covered by the Privacy Act 1988 (Cth) (‘Privacy Act”) and must comply with the Australian Privacy Principles (APPs) contained in the Act. Under the APPs, Compliancelinc is required to have a clearly expressed and up to date policy on its management of personal information.

 What does this policy contain?

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Part A – Compliancelinc Personal Information Handling Practices explains our general information handling practices across the organisation including information about how Compliancelinc collects, uses, discloses and stores your personal information.
 

Part B – Compliancelinc website explains Compliancelinc Pty Ltd personal information handling practices when you visit.

Part C – Complaints explains how you may complain about a breach of the APPs and how Compliancelinc will deal with such a complaint.

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Where can I find more information?

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You can find more information by contacting Compliancelinc (please refer to the “How to contact Compliancelinc” section of this policy.

 

Part A – COMPLIANCELINC Personal Information Handling Practices

 

COMPLIANCELINC obligations under the Privacy Act 1988

 

This privacy policy sets out how Compliancelinc complies with its obligations under the Privacy Act. Compliancelinc is bound by the APPs in the Privacy Act which regulate how organisations may collect, use, disclose and store personal information and how individuals may access and correct personal information held about them and complain about a breach of the APPs.

In this privacy policy, personal information (as defined in the Privacy Act) means information or an opinion, whether true or not, and whether recorded in a material form or not, about an identified individual who is reasonably identifiable.

COLLECTION

 

It is Compliancelinc's usual practice to collect personal information directly from the individual.

Sometimes COMPLIANCELINC collects personal information from a third party or a publicly available source, but only if the individual provides consent to such collection or would reasonably expect Compliancelinc to collect their information in this way.

 

Compliancelinc only collects personal information for purposes which are directly related to its functions or activities and only when it is necessary for or directly related to such purposes. These purposes may include:

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•  Membership registration
•  Website enquiries & help function
•   Promotions
•   Marketing
•   Complaints

 

Compliancelinc also collects personal information as part of its normal communication processes directly related to these purposes, including:

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•  When an individual emails staff members
•  When an individual phones Compliancelinc, it may store their number on its telephone system
•  When an individual hands Compliancelinc their business card

 

USE AND DISCLOSURE

 

Compliancelinc only uses personal information for the purposes for which it was given, or for purposes which are directly related to one of its functions or activities, and it does not give it to other organisations or anyone else unless one of the following applies:

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•    The individual has consented
•   The individual would reasonably expect, or has been told, that information of that kind is usually passed to those individuals, bodies or agencies
•    It is required or authorised by law
•    It will prevent or lessen a serious and imminent threat to somebody’s life or health
•    It is reasonably necessary for the enforcement of the criminal law or of a law imposing a pecuniary penalty, or for the protection of public revenue.

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Compliancelinc may share your personal information with an associated entity, other companies acting on Compliancelinc’s behalf. COMPLIANCELINC may also share your personal information with overseas affiliates located in countries where Compliancelinc or an associated entity has staff or a business.

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•  When an individual emails staff members
•  When an individual phones Compliancelinc, it may store their number on its telephone system
•  When an individual hands Compliancelinc their business card

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DATA AND QUALITY

 

DATA SECURITY

 

Compliancelinc takes steps to protect the personal information it holds against loss, interference, unauthorised access, use, modification or disclosure and against other misuse. These steps include password protection for electronic files, securing paper files in locked cabinets and physical access restrictions.

ACCESS AND CORRECTION

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If an individual requests access to the personal information Compliancelinc holds about them, or requests that it changes that personal information, Compliancelinc will allow access or make the changes unless it considers that there is a sound reason under the Privacy Act or other relevant law to withhold the information.

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 If Compliancelinc does not agree to make requested changes to personal information the individual may make a statement about the requested changes and Compliancelinc will attach this to the record.

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Individuals can obtain further information about how to request access or changes to the information Compliancelinc holds about them by contacting it (see details below).

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HOW TO CONTACT COMPLIANCELINC

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Individuals can obtain further information in relation to this privacy policy, or provide any comments, by contacting it.